Account Deletion Request – Brain Train

App Name: Brain Train – Memory & Focus

Developer: Runarc Labs Private Limited

How to request account deletion

To request deletion of your Brain Train account and associated data:

1. Send an email to support@runarclabs.com

2. Use the subject line:

“Account Deletion Request – Brain Train”

3. From the email address you used to sign in (Google or Apple)

Our support team will verify the request and process it within 14 business days.

Data that will be deleted

Upon account deletion, we permanently delete:

• User account identifier (Google / Apple ID reference)

• Gameplay progress and scores

• Preferences and settings

• Subscription status (if applicable)

Data that may be retained

The following data may be retained only where required by law:

• Transaction records (for billing, tax, and audit purposes)

Retention period: As required by applicable laws (up to 7 years).

Contact

If you have questions, contact:

📧 support@runarclabs.com